Common FAQs

[Shopify-only] Can I share the link to a size chart to my customers directly?
NOTE: This guide is only relevant for those who installed the app through Shopify's app store! Yes! Go to a size chart editor for the size char...
Mon, 17 May, 2021 at 5:11 PM
[Shopify-only] How do I see what size charts are linked to a product?
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! You can use the products list page. Click on "View...
Sat, 20 Jun, 2020 at 2:52 PM
[Shopify-only] How do I remove Kiwi code from my theme after I uninstall?
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! Kiwi installs some snippets to the theme in order to...
Sat, 20 Jun, 2020 at 2:52 PM
[Shopify-only] How do I manually install Kiwi code to unpublished themes?
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! Currently, Kiwi can programmatically install the nec...
Sat, 20 Jun, 2020 at 2:52 PM
Can I show multiple size chart buttons on the same product page?
Do you want to show 1 size chart as a button and then another size chart as a separate button? By default multiple size charts matching on the same prod...
Sat, 20 Jun, 2020 at 2:52 PM
[Shopify-only] How do I set up Size inline quick view
** Note this is only available for premium plan or above and not every Shopify theme is supported! We have a neat little feature that can let customers ...
Fri, 9 Jul, 2021 at 11:44 AM
[Shopify-only] Can I load Kiwi script only on product pages?
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! By default, Kiwi Sizing script is loaded on every pa...
Sat, 18 Jul, 2020 at 12:00 AM
Can i give people temporary access to my kiwi account
yes! For shops on the premium or ultimate plan. Go to Account, and on the bottom you can see Collaborator accounts section. Here you can give some...
Sat, 24 Apr, 2021 at 2:30 AM
How to change the text in the pop-up header for specific size charts
In Kiwi's settings, you can change the header and sub-header text for the size chart pop-up. This would apply to all the size charts in the app. Howeve...
Thu, 27 May, 2021 at 9:45 PM
How to add my brand logo on the size chart pop-up?
Go to styles & settings, then click on "modal" tab Scroll down to find "Modal styles" section, within it there is a secti...
Thu, 20 May, 2021 at 2:09 PM