Common FAQs

Can I sync size charts from one shop to another shop?
If you manage multiple shops that may have the same size charts, it could become troublesome to have to duplicate the size charts for each shop. We have ad...
Tue, 1 Jun, 2021 at 4:45 AM
Can I import sizing table from excel or google sheets?
There are 2 ways this can be done. 1. Upload a CSV file See this example video that walks through uploading a csv file to create size charts Whe...
Sat, 20 Jun, 2020 at 2:43 PM
How do I add custom styling? (beyond the app's style settings)
If the style customization provided by the app is not enough for you, you can also add CSS to modify even more things on your end. This is only if you are c...
Sat, 20 Jun, 2020 at 2:44 PM
[Shopify-only] Can I see which products do not have any size chart attached?
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! If you have more than  hundreds or even thousands of...
Sat, 20 Jun, 2020 at 2:44 PM
Why is the style on preview in the app different than what I see on my store?
The styles of the table or text font and margins all depend on the theme you installed for the shop. Kiwi does not have the ability to load your theme in th...
Sat, 20 Jun, 2020 at 2:45 PM
Can I only use image and text and not set up Kiwi tablesHow do I only show images and text in the pop-up?
If you don't plan on using the Kiwi tables for the sizing chart and wish to provide your own images and text but still want the nice benefit of Kiwi&#x...
Sat, 20 Jun, 2020 at 2:45 PM
How to merge table cells
To merge table cells, you will need to use the advanced table editor mode. Click on the black button on the top right of the table editor, until it says ...
Tue, 9 Feb, 2021 at 11:59 PM
Can I display multiple size charts for each product?
yes!    There are 2 ways to go about it. One way is to create multiple sizing tables for the same sizing chart. On the page layout section, you ca...
Fri, 9 Apr, 2021 at 12:16 AM
Can I set up different link text or modal header for some size charts?
Yes! While in general, all the link text or header text are based on app settings, we allow you to customize them on the size chart level. What you ...
Sat, 20 Jun, 2020 at 2:50 PM
How do I hide "What is my size" recommender link?
If you have recommender enabled for a size chart, by default the app would also inject a "what's my size" link which will open the recommende...
Sat, 20 Jun, 2020 at 2:50 PM