Common FAQs
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! Here we list a few common reasons we have seen on ...
Sat, 20 Jun, 2020 at 5:37 AM
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! Is the sizing chart or button showing up too late? (s...
Tue, 23 Mar, 2021 at 6:30 PM
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! The issue: There are certain code the app adds to your ...
Mon, 17 May, 2021 at 8:17 AM
[Note that if you are using the app from the website directly (not via Shopify), you can directly set the injection selector using Javascript, but by defaul...
Sat, 20 Jun, 2020 at 5:40 AM
Note: if you want to set different units in the same table, you need to use the advance editor mode! If you are on the simple editor mode C...
Sat, 20 Jun, 2020 at 5:41 AM
Yes! For shops on paid plans (premium or ultimate), you will have 2 ways to see analytics data. 1. First, you can click on the "Analytics" b...
Sat, 20 Jun, 2020 at 5:41 AM
Go to "setting" from dashboard, then in Modal settings, you should see the texts input for the size chart link or button.
Sat, 20 Jun, 2020 at 5:41 AM
If you prefer not to have product images shown in the pop-up modal, you can turn off this setting easily. Go to settings from dashboard, and...
Mon, 4 Feb, 2019 at 3:53 AM
NOTE: this guide is only relevant for those who installed the app through Shopify's app store! If you are more familiar with adding code snippets to...
Sun, 11 Oct, 2020 at 2:49 PM
Yes! For context, Kiwi automatically displays sizing charts on your product page, and we display the right sizing chart that matches the particular p...
Sat, 20 Mar, 2021 at 3:22 PM